Guilford Courthouse National Military Park
Greensboro, N.C., July 2017 – January 2018
Park Ranger (Interpreter)

  • Co-wrote and received grant funding from the National Park Foundation, “Every Kid in a Park Travel Grant 2017-2018” providing 4th grade classes from twenty Title I schools’ with travel funding.
  • In the classroom visit, educated students about the American Revolution utilizing a co-created game analogy about taxation and representation, and story-telling methods about the war and people involved, which effectively prepared the students for the park visit.
  • Co-created a primary source lesson plan teaching 4thgrade students how to interpret historical documents.
  • Co-developed interactive battle map to use in battlefield tours that engage students directly with the park.
  • Wrote an AP US history primary source lesson plan to engage high school students in historical analysis and give them skills applicable to test taking.
  • Co-wrote the interpretive tour for the 18thcentury farm, using methods such as analogy, question-answer, material culture analysis, and living history interpretation.
  • Led tours of elementary, middle, and high school students (50–110 people) in the Visitor Center museum, battlefield, and 18th century farm.
  • Front-line representative of the park, greeting 50-400 visitors daily, answering questions about the park’s interpretive programs, trails, and museum.
  • Park Webmaster responsible for interpretive content creation, page revisions, calendar updates, and long term planning of page content. Social media author responsible for Facebook, Twitter, and Instagram.
  • Created “On This Day in History” tweets and Facebook posts about Nathanael Greene’s preparation of the Southern Army to excite visitors about the park’s anniversary.
  • Stimulated visitors’ interest and appreciation of historical topics by giving informational talks and briefings about the Revolutionary War, battle tactics, the Southern Campaign, 18th century colonial backcountry, cause and effect, location of extant and razed historic buildings, archaeological excavations, monuments, and the natural and cultural landscape to diverse audiences.
  • Translated historical topics into understandable concepts using tangible resources like artifacts, intangible resources such as historical person’s experiences, metaphors, storytelling, and analogies that compare and contrast the present to the 18th century.
  • Recruited, trained, and managed volunteers for the following park programs: school tours, visitor services, and maintenance.
    • Eight docents collaborated with park rangers to interpret an 18th century colonial farm by utilizing question-answer interpretation and helping students compare and contrast their lives to the 18th century to foster a personal connection to colonial persons.
    • Ten Visitor Services volunteers connected diverse audiences to the history of the battle of Guilford Courthouse through short interpretive talks, and independently operated the front desk.
    • Maintenance volunteers contributed to a 20% increase in productivity of reducing invasive plants in 290 acres of the park.

Student Conservation Association
Greensboro, N.C., July 2016 – July 2017
Centennial Volunteer Ambassador

  • Developed new Volunteer Position Descriptions and job hazard analyses for Visitor Services, Interpretation, and Maintenance roles.
  • Recruited 414 volunteers into Visitor Services to advance interpretation mission, and the Maintenance division to remove invasive plants from the battlefield.
  • Completed volunteer management training for two weeks at Fort Sumter National Monument, collaborating with volunteer manager to reimagine Guilford Courthouse’s program, revised the Volunteer Manual, and created new volunteer positions descriptions.
  • Educated and directed volunteers to follow safety regulations for participating in invasive plant management to protect the resources and themselves.
  • Researched historical sources and developed interpretive programs for student tours (50-110 people) at the 18th century colonial farm.
  • Developed an interpretive program about Thomas Paine and the North Carolina Signers of the Declaration of Independence for the Fourth of July. Recruited and trained three volunteers to deliver the program.
  • Created and managed the following special events: NPS Centennial Founder’s Day, National Public Lands Day, Park Day, Earth Day.
  • Represented the park in several television interviews about volunteerism and cultural resource management to encourage public interest in volunteering for the park.
  • Web author responsible for revision of web content, content development, and event promotion.

Greensboro Historical Museum
Greensboro, N.C., December 2015 – July 2016
Tour Guide

  • Front-line representative at two museums visitor centers. Initiated verbal communication with 30-120 visitors per day, and oriented them to exhibits or activities of interest, and gave directions for touring museum.
  • Educated visitors about the rules and regulations of exploring historic structures and navigating difficult stairwells to inform them of safety concerns and gain compliance.
  • Assessed visitor needs based on their historical interest, and oriented the visitors to exhibits or activities of interest; and, gave directions for touring the museum.
  • Provided visitors with information about activities of interest related to the museum or local cultural and historical sites.
  • Researched historical resources and museum’s interpretive plan to create information for diverse audiences.
  • Guided visitors on informal tours of the museum utilizing interpretive techniques of analogies and storytelling to explain Greensboro’s complex historical topics, which triggered the visitors’ interest and appreciation encouraging them to start conversations about historical issues.
  • Utilized interpretive principles of tangible and intangible resources, and universal concepts to make emotional connections between the visitors and the historic persons or places.
  • Promoted the museum’s special exhibits verbally to incoming visitors and through social media.
  • Assisted with the preparation of museum special program, and dressed in living history costume. Presented informal talks to children, and hosted a reading circle while engaging children of different ages to read aloud to their peers with my assistance.

North Carolina Division of Archives and Records, State Archives
Raleigh, N.C., September 2014 – October 2015
Marketing and Public Relations Intern

  • Authored a marketing and public relations report to inform the North Carolina State Archives staff on how to attract new audiences for their research room and promote the new exhibit.
  • Created a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis of the institutions, and made recommendations for segmentation, positioning, and branding the State Archives for new audiences.
  • Researched and analyzed the organization’s public and online services, and current audience.
  • Researched local university academic programs, and organizations catering to young professionals to create suggestions and methods for contacting these suggested audiences through a tailored promotion of the organization’s services.
  • Created social media and traditional message strategies for the Archive’s outreach to new audiences.
  • Suggested free public relation avenues to help the Archives promote it’s exhibit “Treasures of Carolina: Stories from State Archives” to diverse target audiences.
  • Drafted article for eventual publication and reviewed and revised with supervisor.
  • Authored a published digital blog article for the State Archive’s blog promoting the opening of the exhibit and the organization’s programs and services to encourage public interest.


North Carolina Museum of History
Raleigh, N.C., May – July 2015
Collections Management Intern

  • Identified and assessed the conservation needs of 370 WWI-WWII artifacts, and entered their condition and rehousing needs into a Microsoft Access database. Photographed artifacts for ReDiscovery records
  • Performed preventative conservation on metal and leather.
  • Rehoused and organized artifacts to prevent damage and improve access.
  • Identified registration issues in ReDiscovery and informed Assistant Registrar through shared Excel database.
  • Scanned 538 photos for digitization in ReDiscovery.
  • Assisted supervisor with condition survey of the N.C. Historic Site James K. Polk Birth Place’s 113 artifacts.
  • Created Facebook posts to promote the museum and educate followers about the collections management practices, and the artifacts in storage in order to advance the public’s awareness of the Museum’s mission and their appreciation of artifact conservation.

NCSU Libraries Special Collections Research Center
Raleigh, N.C., October 2014 – July 2015
Graduate Student Assistant

  • Enhanced metadata records of archival collections in ArchivesSpace.
  • Performed data clean up on physical and digital locations of archival photos to ensure collection integrity by maintaining a direct link between the original and the surrogate.
  • Rehoused and inventoried large-scale archival collections while maintaining original order.
  • Edited data entry errors and successfully trained undergraduate coworkers in correct data entry practice.

North Carolina State University, History Department
Raleigh, N.C., Spring 2014, and Spring 2015
Graduate Teaching Assistant

  • History and Archaeology of Latin America, Spring 2015: Assisted professor with choosing course reading, and grading projects. Encouraged students to analyze cultural differences and make cross-comparisons of historical literature.
  • History of Technology, Spring 2014: Assisted professor with class discussion of technological change over time, and the impact of change over diverse communities and people. Helped students improve writing and analytical skills.

The Mütter Museum of The College of Physicians of Philadelphia
Philadelphia, P.A., June – July 2014
Collections Management Intern

  • Authored a Collections Management Practice Quality Manual for the Mütter Museum’s 35,000-piece collections. Based Manual on AAM’s Collections Management Standards and existing collections documents.
  • Evaluated the existing collections management policy, analyzed the museum staff’s functions, and reviewed the AAM’s standards for policy and procedure creation.
  • Improved the language of the original policy and created streamlined standard operating procedures to enforce best management practices for the collection.
  • Spearheaded the development and writing of the NAGPRA Standard Operating Procedure. Collaborated with peers to review NAGPRA policy, which brought the museum into compliance with federal standards.
  • Created Excel inventory spreadsheets, legal documentation, and photographs for outgoing loans; assisted Collections Manager with packing the objects for shipping.
  • Co-supervised the return of Mütter objects from a Save Ellis Island long-term loan. Reviewed collections paperwork from Save Ellis Island project noting alterations to collections tag numbers, and informed Collections Manager of continuity errors.
  • Assisted exhibit designer with installation and de-installation of human remains and artifacts in exhibits.

Greensboro Historical Museum
Greensboro, N.C., May – September 2012
Collections/Curatorial Intern

  • Inventoried and organized a large-scale museum vault of military weapons from the Revolutionary War to 20th century military conflicts (500 artifacts).
  • Created inventory notebooks of object location with copies of original catalog records for cross-reference. Utilized PastPerfect for object records search.
  • Assisted curator with data entry of correct object location and catalog numbers into the collections management software database PastPerfect.
  • Learned how to properly handle, organize, and photograph objects. Mitigated damage to artifacts by correcting storage and organizing artifacts.
  • Identified provenance of a militia flag using primary sources and conversations with multiple curators.
  • Assisted curators with installation of exhibit “The President is Here!” and composed two reference maps as a preliminary for the main exhibit map based on archival resources.
  • Photographed handguns and long arms from the American Colonial Era to the 20th century, Civil War Cartridge Boxes, military flags, and domestic items from the Swaim family of Greensboro.

Archaeological Dig
 at Guilford Courthouse National Military Park, and UNCG Archaeology Lab
Greensboro, N.C., Summer 2011, 2013
Excavator and Lab Technician

  • Worked in a university archaeological field school excavation team at Guilford Courthouse National Military Park performing archaeological and historical preservation resource work.
  • Work involved extensive eight-hour days exposed to heat and sun, stooping, digging, and excavating, and working in confined spaces. Transported tools, wheelbarrows of dirt, and equipment over rough surfaces and inclines. Worked with co-workers in highly confined area of 2×2 meter square excavation unit.
  • Excavated archaeological units recovering 18th century colonial artifacts. Used surveying tools, rulers, weights, paper, and pencil to map archaeological features and locations.
  • Assisted team and professor with a Public Archaeology Day to promote the history and culture of the historic and cultural site, as well as the National Park Service. Translated scientific, technical, historical, and cultural information about the dig and artifacts to park visitors and the local newspaper.
  • Responded verbally to visitors’ inquiries and translated scientific, technical, historical, and cultural information about the dig and artifacts for these diverse audiences who approached the site seeking information about the excavation.
  • Advanced skills in excavation, recovery, and site mapping.
  • Cleaned archaeological items according to professional standards. Identified, cataloged, and used historic preservation techniques to label artifacts.
  • Wrote excavation journal and reports to document daily work, and information was used for eventual publication in a book by professor.
  • Created data sheets of artifacts for official reports to the Southeastern Archaeological Center.
  • Utilized computer for Internet research of pottery typology, and used word processing and data entry to accomplish work of writing reports.
  • Used Munsell Color System to document soil profiles and wrote reports of pottery typology.

Old Salem Museum and Gardens
, Strangers Graveyard
Winston-Salem, N.C., Summer 2010
Excavator

  • In team excavated and assisted with mapping a graveyard in the Moravian community. Recovered gravesites, but did not exhume any remains.
  • Created maps of excavation site and cleaned artifacts in lab.

Charlotte Hawkins Brown Museum
Sedalia, N.C., September  2009 – August 2010
Researcher and Docent

  • Greeted visitors to the historic site as front line-representative, and oriented the visitors to interpretive programs or exhibits that aligned with their interest.
  • Studied the seventy-year history of the African American private school, the history of segregation, and 19th and 20th century education practices to give guided tours.
  • Presented informational talks and guided tours of groups between 2 to 40 people along the school’s property and in the historic buildings, educating visitors about the history of the school and the people who attended or taught.
  • Utilized interpretive principles of tangible resources such as the house artifacts, intangible resources such as Dr. Brown’s educational philosophies, and universal concepts of education and segregation to stimulate an emotional and intellectual connection between the audience and their surroundings.
  • Educated visitors about rules and safety concerns to gain compliance when using historic buildings, and this prevented visitor injuries and potential damage to historical resources.
  • Developed a living history interpretative program of Dr. Charlotte Hawkins Brown’s home utilizing a variety of interpretive techniques: third person narratives, storytelling, and analogies, and involved the use of tangible resources such as 1940s Christmas decorations and universal concepts of Christmas celebrations to deliver information to diverse audiences and create an emotional connection between the audience and their surroundings.
  • Researched and developed an exhibit for the Visitors Center that analyzed cultural and historical changes in education standards at Palmer Memorial Institute. Selected historic pictures and artifacts for exhibit, and collaborated with supervisor to install exhibit.
  • Assisted intern with development of exhibit text and installation of exhibit. The exhibit educated visitors about the cultural and historical changes in the Palmer Memorial Institute students’ uniforms.
  • Monitored children’s activity tables during summer festival, connecting the children of many ages and diverse background. Provided visitors with directions and information about activities during the summer festival.
  • Protected historical resources and artifacts from visitors and prevented damage.
  • Played interpretive film for visitors using audio-visual equipment.
  • Responded verbally in person and over the phone to customers inquires for information about guided tours, facility hours, special programs, and information about the historic grounds and mobility issues.
  • Dealt with high volume of visitor contacts in tours and special events while maintaining a professional demeanor and attending to each visitor.

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